Privacy Policy - SaveSage
Last Updated: 7th August 2024
At SaveSage, we understand the importance of safeguarding your privacy and protecting your personal information. Throughout this Privacy Policy, when we mention "the Company," "SaveSage ," "We," "Us," or "Our," we are referring to SaveSage and its affiliates.
Collection of Information
SaveSage collects information only when it is strictly necessary to provide our services. The nature and amount of information collected depends upon the specific feature you interact with. This information includes:
1. User Provided Information: When you register or use SaveSage, we collect personal details such as your name, email address, contact number and date of birth. For specific services, we may collect additional details required to process those specific requests.
2. Information Generated Through Use: We gather data about your interactions with the SaveSage platform, including but not limited to app-specific transaction details (e.g., gift voucher purchases, bill payments), usage patterns, and performance metrics. This data is used to personalise your experience and ensure service delivery.
3. Information from Third Parties: With your explicit consent, we may obtain information from authorized third parties (such as Credit Information Companies or Authentication Services) to verify your identity, provide credit-related services, or personalize your reward offers.
4. Loan Facilitation Information: When you express interest in a credit product or check your eligibility through our partners, we collect your gender, employer type, monthly income, Pincode, Address and PAN.
5. Insurance Facilitation Information: If you choose to purchase an insurance product through SaveSage, we may collect information required to facilitate insurance services, including but not limited to traveller details, nominee information, identity details, and other information required by the respective insurance provider.
6. Credit Score: If you choose to access your credit score through SaveSage, we may collect and process information such as your name, mobile number, and any other information required to retrieve your credit information from our authorised credit bureau partner.
Non-Storage Disclosure: SaveSage acts as a secure conduit for this check. We do not store your PAN Number. It is transmitted directly to our authorized Lending Service Providers (LSPs) for instant verification and is not retained by SaveSage after the eligibility check is completed.
App Permissions
SaveSage requests specific device permissions only to enable the features and services offered within the app. These permissions are optional and are accessed only after obtaining your explicit consent. To ensure your privacy, these permissions are logically and technically segregated from our lending facilitation services.
SMS Permission: With your explicit consent, SaveSage accesses relevant SMS messages (Only for Android) to enable the primary features and services of the app, including but not limited to, Expense Tracking and Bill Payments. This data is utilized strictly for providing these utility-based services to enhance your experience. To ensure your privacy, this information is never shared with our partner lending service providers, nor is it utilized for credit underwriting, loan eligibility scoring, or debt recovery.
Camera Permission: We request access to your device's camera specifically to enable SaveSage features and services, such as scanning QR codes. SaveSage does not use the camera for identity verification (KYC) or any other purpose beyond these utility features.
Permissions We NEVER Request
SaveSage follows a zero-access policy for sensitive personal data. We do not request, access, or upload your Personal Contacts (Address Book), Call Logs, Precise or Approximate Location, Personal Media (Photos, Videos, or Gallery) as a whole, or any files from your device's External Storage.
Use of Information
SaveSage utilises the collected information for various purposes, including but not limited to:
- Providing, personalising, and improving our services to meet your needs.
- Processing transactions and delivering requested services efficiently.
- Communicating with you about your account, updates, and to send you promotional, marketing, and advertising content related to our services, products, and offerings.
This content may be delivered via various channels, including email, SMS messages (text messages), WhatsApp messages, and RCS messages.
- Detecting and preventing fraud, abuse, or security incidents to ensure a safe environment for all users.
- Complying with legal obligations and enforcing our policies effectively.
- To facilitate insurance quotations, policy purchases, policy issuance, servicing, renewals, customer support, and claims with our insurance partners.
- To provide your credit score and related credit information by retrieving it from our authorised credit bureau partner, where you have provided your consent.
- To facilitate loan eligibility and the processing and sharing of information with our authorised Lending Service Providers (LSPs) and their lending partners, where you choose to apply for a loan.
- You have the right to withdraw your consent and opt out of receiving promotional communications from us at any time. You can typically do this by following the unsubscribe instructions provided in the communication (e.g., clicking the unsubscribe link in an email or replying "STOP" to a text message).
Disclosure of Information
SaveSage may disclose your information to:
- Third-party service providers who assist us in delivering services, maintaining our platform, or analysing user data.
- Partners or affiliates for the provision of specific services, promotions, or joint ventures.
- Regulatory authorities, law enforcement agencies, or legal entities when required by law or to protect our rights and interests.
- our authorized Lending Service Providers (LSPs) and their lending partners (RBI-registered Regulated Entities) only after receiving your explicit consent to facilitate credit services
- our insurance partners, insurers, and authorized service providers only as necessary to facilitate insurance quotations, policy issuance, servicing, renewals, claims, fraud prevention, and compliance with applicable laws.
- our authorized credit bureau partners only after receiving your explicit consent to retrieve and provide your credit score and related credit information
We do not sell or lease your information to third parties for marketing purposes.
Cookies
SaveSage uses cookies and similar tracking technologies to enhance your browsing experience, analyse site usage, and personalise content. You can manage your cookie preferences through your browser settings.
Security
We take the security of your information seriously and implement reasonable measures to protect it from unauthorised access, alteration, or disclosure. In compliance with RBI mandates and local regulations, all personal and financial data collected by SaveSage is stored on secure servers located within the territory of India. Please note that no method of transmission over the internet or electronic storage is 100% secure.
Authorized Lending Service Providers (LSPs):
SaveSage is NOT a lender. SaveSage acts as a Lead Generator/Digital Platform facilitating loan applications. All loans are sanctioned, approved, and disbursed directly by RBI-registered NBFCs or Banks.
SaveSage has partnered with LSP's like Prefr, BillCut to facilitate a seamless redirection journey for loan applications.
Partner Regulated Entities (NBFCs & Banks):
The personal loans facilitated through SaveSage are sanctioned, approved, and disbursed directly by the following RBI-registered lenders via our authorized LSPs:
L&T Finance, Tata Capital, DMI Finance, Aditya Birla Capital, Poonawalla Fincorp, Stashfin, SMFG India Credit, Easy Platform Services Private Limited,MAS Financial Services.
Insurance Services
SaveSage enables users to explore and purchase Travel Insurance offered by Care Health Insurance and Personal Accident Insurance offered through IndusInd. SaveSage acts as an insurance facilitation platform. Insurance policies are issued and serviced by the respective insurance providers. Coverage, eligibility, premiums, exclusions, claims, and other policy-related terms are governed by the applicable policy documents issued by the respective insurer.
Credit Score Services
SaveSage enables users to access their credit score and related credit information through CRIF High Mark, its authorised credit bureau partner. SaveSage facilitates the retrieval of your credit information only after receiving your explicit consent. Your credit information is retrieved and processed solely for the purpose of providing the requested credit score service and is subject to applicable laws and the policies of the respective credit bureau.
Data Retention (under Privacy Policy)
SaveSage deletes personal data upon a user’s request or in accordance with the retention timelines specified below. However, certain data may be retained by the company for legal or compliance purposes.
| Data Category | Retention Period | Purpose | Deletion Trigger |
|---|---|---|---|
| Registration (name, email, phone) | Account lifetime + 1 year | Service delivery, fraud prevention | Account deletion/withdrawal |
| Transaction data (GVs, bills, rewards) | 7 years | RBI/PMLA compliance, dispute resolution | End of legal hold |
| Usage analytics (non-personal) | 2 years | Service improvement | Automated purge |
| Logs/security events | 1 year | Breach investigation (DPDP Rule 6) | Annual cycle |
| Financial docs | 10 years | Regulatory audits | Requirement expiry |
Data Deletion
You have the right to request the deletion of your personal information. Upon your request, we will delete your data in accordance with applicable laws and our data retention policy. Certain information may be retained for a period of time if necessary to comply with legal obligations, resolve disputes, or enforce our agreements
Consent Notice (per DPDP Rule 3)
SaveSage processes your personal data (name, email, phone, transaction details, credit card usage) solely for:
- Reward optimization and bill payments (necessary for service delivery)
- Fraud detection (legitimate use under DPDP)
- Communications (with opt-out)
Where you choose to use partner financial services through SaveSage, including lending, insurance, and credit score services, you expressly consent to the collection, processing, and sharing of your personal information with the relevant regulated entities, insurance providers, authorised credit bureau partners, and service providers, as necessary to provide the requested service and comply with applicable legal and regulatory requirements.
Consent is free, specific, informed, unconditional, and unambiguous. You may withdraw consent anytime without affecting prior lawful processing.
Withdrawal:
- Email contact@savesage.club with "Withdraw Consent - [Your Registered Email]"
- Deletion request erases all data within 72 hours (except legal retention)
- Post-withdrawal, core services (transaction tracking) may be limited.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at contact@savesage.club.
Changes to Privacy Policy
SaveSage reserves the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.
This Privacy Policy is effective as of the date stated above and applies to all users of SaveSage.
Governing Law
This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 ("DPDP Act"), Digital Personal Data Protection Rules, 2025 ("DPDP Rules"), and applicable provisions of the Information Technology Act, 2000. SaveSage, as a Data Fiduciary, complies with all obligations under Rule 3 (consent), Rule 6 (security safeguards), and Rule 13 (SDF requirements if applicable). SPDI Rules, 2011 stand repealed per DPDP notification dated November 14, 2025.